Solve Customer Queries, Intelligently

Horizon lets your website solve for your product context, FAQs, and policies to create AI support chatbot that answer questions naturally and capture leads during conversations.

Trusted by modern teams

TerraGreen

Support Customers Without Human Intervention.

AI automation, unlimited seats, and complete data control.

Let AI Do The Grunt Work

Train once on your knowledge base. Your customers get
instant answers 24/7.

No Cap On Agents You Create

No per-seat pricing. Add 5 agents or 50 - same price.

On Your Own Infra, On Request

Deploy on your infrastructure. Full source code access for enterprise.

Setup In Under 2 Minutes

Copy two lines into your site. Works with any stack.

Website Crawler For Intelligence And Context

Easy knowledge Base Creation Using Automatic Website Crawl - Zero Manual Effort

Tailored For You

Customizations and custom Integrations on demand. Schedule a call

Security and Data Masking

By automatically identifying and masking sensitive data before it reaches external Large Language Models

Invite Your Team

You can invite team members to your organization so everyone can jump in on the ongoing project!

Connect to your Shopify Website

You never have to worry about support for your Shopify website again

Seamless Shopify Integration

Seamless Shopify Integration

Connect Horizon instantly to your Shopify store to unify your e-commerce operations.

Live Inventory Sync

Automated Website Crawling

In-Chat Cart & Order Tracking

Smart Lead Capture

Custom Knowledge Expansion

Multilingual Support

Introducing Multilingual Customer Support Chatbot For India

Horizon Lets Your Website Solve For Your Product Context, FAQs, And Policies To Create AI Support Chatbot That Answer Questions Naturally And Capture Leads During Conversations.

Start Building Free
EnglishTamilTeluguKannadaMarathiGujratiHindiEnglishTamilTeluguKannadaMarathiGujratiHindi
TeluguKannadaMarathiGujratiHindiEnglishTamilTeluguKannadaMarathiGujratiHindiEnglishTamil
MarathiGujratiHindiEnglishTamilTeluguKannadaMarathiGujratiHindiEnglishTamilTeluguKannada
HindiEnglishTamilTeluguKannadaMarathiGujratiHindiEnglishTamilTeluguKannadaMarathiGujrati
TamilTeluguKannadaMarathiGujratiHindiEnglishTamilTeluguKannadaMarathiGujratiHindiEnglish
KannadaMarathiGujratiHindiEnglishTamilTeluguKannadaMarathiGujratiHindiEnglishTamilTelugu

There Are Others, And Then There's Us.

See How Horizon Compares To Other Popular Support Platforms.

Starting Price
Pricing Model
Seat Limits
AI Access

Horizon

Free Beta / Flat Fee
No Per-Seat
Unlimited
Included

Intercom

~$39/User/Month
Per Seat + Usage
Limited By Plan
Paid Add-Ons

Zendesk

Paid Add-Ons
Per Seat
Limited
Higher Tiers

Freshdesk

Freemium
Tiered + Limits
Limited
Capped

Story Behind Horizon

Horizon was born out of a problem I kept seeing firsthand. At YBM, we build everything from complex SaaS products to websites for large educational, commercial, and medical institutions. These organizations have plenty of content, but once their sites go live, users struggle to find specific answers buried across pages and documents. Ironically, we face the same issue as developers when navigating long SDK documentations. The problem was never the lack of information - it was how hard it was to access it.

So I built Horizon to change that. A lightweight, easy-to-integrate chatbot that truly understands your website or documents - even if you don't have anything prepared. Upload docs, paste a website URL, customize behavior, capture leads, and deploy securely in minutes. Horizon isn't just a chatbot, it's a faster, smarter way for users to interact with your website and for you to understand what they actually need.

Mohitsingh Thakur

Mohitsingh Thakur

Product Engineer @YBM Labs

Pricing plans

Choose The Plan That Fits Your Needs. Start Free And Upgrade Anytime As You Grow

Starter

Build & Test For Free. Deploy When You're Ready

0to build
399/Mo to deploy
100 Conversations/Month
1 Chatbot
1 Project
5 File Uploads
1 Website Crawl
1 Team Member

Growth

For Freelancers & Small Teams Who Need More Power

1699/Month
250 Conversations/Month
3 Chatbots
3 Projects
25 File Uploads
3 Website Crawls
3 Team Members

Pro

Most Popular

For Growing Businesses That Need The Full Suite

4499/Month
1000 Conversations/Month
10 Chatbots
10 Projects
100 File Uploads
10 Website Crawls
50 Team Members

Enterprise

Tailored Solutions For Large Organizations

Custom
Unlimited Conversations
Unlimited Chatbots
Unlimited File Uploads
Unlimited Web Crawls
Unlimited Team Members
Custom Integrations & Support

Shopify users are billed in USD through Shopify. Prices shown in INR apply to direct billing.

Frequently asked questions

AI-first (not an add-on), flat pricing, self-host option. Your data stays yours, and your costs stay predictable.